Rachid Boudaou
À propos du candidat
As an IT consultant I always strive to benefit my clients, applying a customer centric approach with strong focus on functional and technical analysis, advisory, continuous improvement in conjunction with a knowledge sharing mindset.
For your information: My Resume contains a brief summary of my missions as a consultant, however my attached Competences file contains detailed information per mission. I’m at your disposal for any questions, thank you.
Location
Education
Master in Commercial sciences – orientation: Business management Dissertation: “HR-outsourcing, strategisch bekeken” (with distinction)
Travail & Expérience
IT consultancy at several missions throughout the banking and insurance industry, mainly with a functional, technical and process analyst role: - P&V Group, Brussels, since 10/2018: several non-life and claims projects (back-end + front-end) and coaching of new solution analysts. o Modeling of the business requirements in "Enterprise Architect" + translation into functional and technical user stories. o Creation of the functional and technical analysis per user story, in accordance with the architecture. o Workshop with Infrastructure department to discuss the impacts and needs related to TWS, Axway Integrator, Gateway, FTP, MuleSoft, MQueues, SFTP server. o Organization of workshops with the business for validation of the analysis. o Detailed estimation of user stories with developers and testers. o Review of the test cases written by the tester. o Analysis of the defects occurred during the execution of tests. o Support for business testers (UAT). o Creation of knowledge transfer deliverables for the implemented solution as part of the handover to the maintenance team (6 weeks after the go-live). o Pre-study for new projects: analyzing the complexity of the solution and high-level estimate of the workload. o Training and coaching of new analysts. o Initiatives for optimizing the current IT processes (e.g. missing documentation of standards, follow-up operational issues, RACI matrix,…). - Belfius, Brussels, 03/2018 – 09/2018: new CRM for agencies. - BNP Paribas Fortis, Brussels, 01/2017 – 02/2018, AnaCredit reporting regulation + GDPR credit data warehouse. - NRB, Herstal (Liège), 07/2016 – 01/2017: Pension funds project for Ethias (back-end). - Insurance broker Wafa Assurance, Casablanca, 06/2015 – 05/2016: CRM project related to the start–up. - Start–up IT company project, Casablanca, 10/2014 – 07/2016, General management. - PartenaMUT, Brussels, 07/2014 – 10/2014: Modeling of the document management system processes. - KBC, Leuven, 04/2014 – 07/2014: Outsourcing web application framework. - KBC, Leuven, 12/2013 – 04/2014: Mobile banking project.
Mainly business analysis and project coordination for SEPA related assignments – financial services: - CGI internal mission, Brussels, 09/2013: trainer SEPA payments foundation training. - VW D'Ieteren Finance, Brussels, 06/2013 – 10/2013: new SEPA testing software. - EDF Luminus, Brussels, 07/2013: risk assessment SEPA R-transactions.
Business and functional analyst role throughout missions in the banking and energy industry: - BIL, Luxembourg, 01/2013 – 03/2013: Optimization of the PMO. - ENGIE / N–Allo, Paris, 02/2012 – 10/2012: New contact center front-end application. - BPN Paribas Fortis, Brussels, 12/2010 – 12/2011: SEPA front-end web application regarding E2E settlements direct debits for creditors.
Test analyst role in the logistics / railway industry: - NMBS / SNCB, Brussels, 11/2009 – 12/2010: several mainframe and web applications.
IT consultancy missions in the pharmaceuticals, telecom, banking and energy industry, mainly test analyst and test lead role (coaching included): - Electrabel (ENGIE), Brussels, 02/2009 – 11/2009: New e-HRM application. - Softlution, Hasselt, 08/2008 – 02/2009: Set up of a Quality assurance department & test coverage KPN e-commerce web application. - BNP Paribas Fortis, Brussels, 05/2008 – 07/2008: CRM financial application Siebel. - Base, Brussels, 04/2008 – 05/2008: Justice management web application. - Johnson & Johnson / Janssen Pharmaceutica, Beerse (Antwerp): 02/2008 – 03/2008: migration project Quality Center.
