yassine.faqir.sf

Yassine Faqir

Title: Salesforce Solution Designer

Phone: +1 416 577-0703

Email: Yassine.faqir.sf@gmail.com

Profile
Education
ü  2010-2011: Master’s degree in IT management from IAE Grenoble – France

ü  2005-2010: Bachelor’s degree in Finance from ISCAE-Casablanca – Morocco

ü  2019-2022: Selected Mathematics, Statistics and & Computer Science courses at Concordia University

ü  2018-2019:  21 credits in selected Cognitive Science courses at York University – Ontario

Certifications Salesforce:

ü  Application Architect

ü  Platform Developer I

ü  Sharing and Visibility Designer

ü  Data Architect

ü  Experience Cloud Consultant

ü  Sales Cloud Consultant

ü  Service Cloud Consultant

ü  Administrator

ü  Advanced Administrator

ü  Platform App Builder

ü  UX Designer

ü  Strategy Designer
 

Experiences

Deloitte – 28 months

Projects : Element Fleet Management (EFM) , Saskatchewan Medical Association (SMA), GovConnect

Role: Salesforce Solution Designer

ü  Requirement analysis

ü  Solutioning on project scopes

ü  Apex, triggers and LWC developments

ü  Salesforce security implementation

ü  Problem Troubleshooting and solution implementation

ü  Metadata Migration

ü  Integration with external systems using Talend/ Rest API

ü  Bitbucket pipeline Setup

ü  Webinar presentation on Salesforce Artificial Intelligence for Service Cloud

Cirque Du Soleil – Entertainment – 5 months.

Role: Salesforce Administrator

ü  Requirement analysis

ü  Salesforce evolutions and enhancement implementation (objects, VRs, Reports, Process Builders…)

ü  Problem Troubleshooting and solution implementation

Apsynergy – NonProfit – 3 months.

Role: Salesforce Consultant

ü  End to end Salesforce Salescloud setup for the Global Alliance for Improved Nutrition

ü  Salesforce and formstack setup and support for Lichtsteiner Fondation

Somfy (France) – Manufacturing – 8 months

Role: Salesforce Consultant

ü  Workshops with users for requirements analysis (B2B & B2C) in Lebanon and Turkey

ü  Processes analysis and mapping and creation of user stories

ü  Configuration: fields, Record Types, workflows, process builder, record types, validation Rules, reports & dashboard, change sets, user creation

ü  Testing strategy definition and execution

ü  Data migration strategy definition and execution (Dataloader)

ü  Sandboxes administration

ü  Apex & Visualforce code tweaking

ü  Incident troubleshooting for different business units and environments

ü  Salesforce and Geopoint setup and training (Amsterdam)

ü  Marketing cloud and social studio setup

ü  Change management User support and training

Capgemini (France) – Cients: Orange Bank (Mobile Banking) |Natixis Lease (Leasing) |Scor (Reinsurance) |La Banque Postale Immobilier Conseil (Banking) – 18 months

Role: Salesforce Consultant /Business Analyst

ü  Business analysis: participating in workshops and requirement analysis

ü  Workload estimation and reporting

ü  POC elaboration and presentation

ü  Apex and visualforce code tweaking

ü  Application building & administration: Workflow Creation, Validation Rules, Data migration

ü  Coordination with clients, project managers and technical teams

ü  Test, production implementation (change sets) & user support

ü  Web service UML modelling

ü  Implementation of AppExchange apps

ü  Participation in responding to a request for proposals for Salesforce projects (in coordination with the Salesforce)

Orange Business Services (France)–Telecom – 8 months

Role: Business Intelligence & PMO consultant

ü  Elaboration of sales administration reporting for UK and USA

ü  PMO role on the project scope and project coordination

LBO France – Private Equity – 6 months

Role: Business intelligence consultant

ü  Evolutions of financial CRM efront

ü  Business analysis and application Setup and testing

Business At Work -SNCF (French national railway company) – Transport – 24 months

Role: Business Intelligence consultant

ü  Animation of the budgeting process and upgrade of Cognos planning to v10

ü  Collaboration with technical teams in implementation of project evolutions

ü  Defects analysis, solution follow up and reporting to project managers

ü  User support and training

ü  One 2 Team administration (Portfolio project management tool)

Becton Dickinson Pharmaceutical Systems – Medical technology – France

Role: Business analyst (Internship)

ü  Capital Budgeting approval workflow process implementation

ü  R&D projects management controlling in collaboration with World Wide Finance Team

System experience
Software/products:
ü  Apex, ApexTriggers, Javascript, Git, Github, Bitbucket, FDC Profiles, Roles, Permission sets. SQOL, Flows , Validation rules, LWC, DataLoader, Cognos Planning, Cognos BI, Talend, DocuSign, Gearset, Campaigner, VSCode
Databases:

ü  SQL Server, Access, Postgres
Language skills
ü  Fluent in English / French / Arabic