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Business Process Model and Notation (BPMN), Change management, Confluence, Gestion de projet, JIRA, Klaxoon, KPI, Lean, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Teams, Miro, NIST, Organisation, PDCA (Plan Do Check Act), Pilotage, Relation client, Reporting, User story
.NET Framework, Active Directory, Active Directory Domain Services (AD DS), Administration linux, Administration systèmes et réseaux, Administration Windows, Adressage IP, AngularJS, API REST, DHCP (Dynamic Host Configuration Protocol), DNS, F5, FTP (File Transfert Protocol), Gestion de parc, GLPI, Helpdesk, Informatique, Infrastructure, Installation, Internet Protocol (IP), Intranet, IP virtuelle, IPv4, IPv6, LANDesk, Linux, Load Balancing, Maintenance informatique, Microsoft SQL Server, MySQL, Palo Alto, Pare-feu, Relation client, Réseaux, Routage IP, Routage Statique, Serveur, Support informatique, Support utilisateurs, Switch Cisco, TCP/IP, Ubuntu Server, Virtual machine, Windows Server, WLAN
CAPEX, Change management, Comité de pilotage (COPIL), Conduite du changement, Gestion de projet, Gestion des risques, ITIL v3, ITSM, Méthode Agile, MOA, OPEX, Organisation, Pilotage, Planification, Project Portfolio Management (PPM), RACI, Relation client, Reporting, Retour sur investissement (ROI), Stratégie, Teamwork, Transformation digitale